Returns & Refund Policy

The following policies apply for T-Series LED TV’S:

1. We only accept returns if the item shipped directly by T-Series to you are defective or damaged.
2. The Product Led Tv, items returned must be in new condition, unused with original packaging and must include all accessories / freebies supplied.
3. In case of damaged or defective product:
• Customer is required to raise the concern within 24 hours from date of delivery to our Customer Care Center at 18005320266 or email to customercareced@tseries.net for next steps.
• T-Series will arrange engineer visit after receiving the complaint and will provide resolution accordingly.
• T-Series will send you a new replacement unit subject to approval as per warranty norm’s as soon as we receive the return package.
4. T-Series is in no way responsible for any damage/fault if Product was opened or installed through any unauthorized person.
5. In case of issues during the warranty period, contact our Service centre.
6. We do not offer any cash refunds.